Ballarat Forklifts Shipping Policy
Last updated: November 29, 2023
Embarking on a Journey with Ballarat Forklifts,:
We only provide fast and free shipping within Australia.
SHIPPING COST AND TAX
– We offer free shipping on every order.
– The list of costs and totals is in Australia.
– There is no membership fee at our site.
TRANSIT, HANDLING & ORDER CUT OFF TIME
Order cut-off time: 12:00 AM (GMT-08:00)
Delivery Time: 3-5 Days
DELIVERY TERMS
To ship the merchandise, we use UPS and DHL Shipping.
Shipping Locations
The borders of our journey lie within Australia, where we send our beloved products to grace the homes of our fellow Americans.
Processing Time
Our journey begins with diligence, as orders are carefully prepared and set on their course handling time within 1-2 business days after the winds of payment confirmation propel them forward.
Shipping Costs
Like a seasoned cartographer, we calculate the shipping fees, charting the course based on the weight and dimensions of your precious cargo. These charges are unveiled during the checkout process, while you may also find hidden gems of free shipping on orders that meet specific criteria during our promotional festivities.
Order Tracking
As your packages embark on their adventures, we grant you a ship’s log, a shipping confirmation email bearing a tracking number. With this, you become the navigator, charting their progress as they sail through the seas and arrive safely at your shore.
Shipping Carriers
Our fleet is comprised of trustworthy and reputable shipping carriers, vessels we entrust to carry your treasures safely and timely to your embrace.
Delays
Though we set sail with the best intentions, we must acknowledge the unpredictability of the seas. Unforeseen storms and mysterious currents may occasionally cause delays in the voyage. Yet, should such circumstances arise, we will be your lighthouse, promptly communicating with you and guiding you through any changes.
International Shipping
Alas, our journey remains within the Australia for now. We have yet to unfurl our sails to distant shores beyond these borders.
Address Accuracy
The key to a smooth voyage lies in accuracy and completeness. Please ensure your shipping address is a precise chart to guide your packages accurately to your hearth, for any discrepancies may steer them off course.
Damaged or Lost Packages
While we strive to protect your precious cargo, rare occurrences of damage or loss at sea may happen. Fear not, for we have a dedicated crew, our customer support team, ready to assist you. They will collaborate with the shipping carriers to bring about a satisfactory resolution.
Returns and Refunds
Like any great voyage, sometimes a return to the port of origin is necessary. For information on such matters, please refer to our Returns Policy, a compass to guide you through the process.
Contact Information
Should you require assistance on this journey or seek answers to your queries, feel free to call our crew at the following coordinates:
Business Phone Number: +61 4800 48066
Email: sales@ballaratforkliftservices.com
Business Address: 343 Kingston Road Kingston VIC 3364
Business Hours: Mon – Sat (09 AM – 6 PM)
Sun (Closed)
ABN: 37 022 581 306